What is your return policy?

If you ordered a splint and it does not fit as expected, or you changed your mind, you may return or exchange it so long as it does not show signs of wear, and is in resalable condition.

*The quickest way to replace a wrong splint is to order the correct one from our website immediately, while you ship the incorrect splint back for a refund.
*Manufacturing Flaws:  If there is a manufacturing flaw in your splint, we are happy to replace it. Please call us to arrange a replacement.

 
Please Note:

  • All returns and exchanges do not include return shipping fees and will incur a $5 handling fee.
  • Refunds and exchanges must take place within 6 months of your original purchase.
  • In the case of a refund, you will receive the money back in the original method of payment.
  • Please include your packing slip and a description of why you are returning the item. If exchanging, please also include what item you wish to exchange it for.
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