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FAQs about Online Programs

If you have questions about our online rehab programs, please search this page first. 

If you cannot find what you are looking for, feel free to contact us.

 

Click on a category below to view FAQs. Or put keywords in the search box to search all FAQs.

Miscellaneous

At this time, medical insurance companies do not cover online services. However, many FSA/HSA accounts will reimburse the cost of your program. Please verify that your plan will allow reimbursement. You can contact us for supporting documentation to provide to your insurance provider by emailing orders@thetummyteam.com.

Category: Miscellaneous

Refunds are not given for online programs. We stand behind the effectiveness of our programs, but as with all physical therapy, the effectiveness is in part determined by the client’s application and integration of the content provided in the programs.

Please see our full policy information here.

Category: Miscellaneous

We set aside a number of partial grants for clients who are in financial and physical need. We offer these on a case by case basis and determine the cost of the program or splint based on the specific situation of each client. If you feel you might qualify for a partial grant, please reach out to our staff at orders@thetummyteam.com.

Category: Miscellaneous

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Interested in our programs? View our online programs here or take the online program questionnaire here.